Our values
At Accounts HQ, our core values are the standards by which we measure our performance, our interactions with each other and with people outside the company. These are the things that we value:Passion
We are passionate about what we do, and we enjoy the challenge of solving our clients' problems - the more complex the better! We focus on understanding our clients' business, applying the highest technical skills, building long term relationships, and always acting in the best interest of our client. We intend to be an industry leader wherever we compete.
Discipline
We are consistent in our actions so our clients and team mates can feel comfortable in dealing with us at all times. We are disciplined in our work so our results, growth and success are consistent.
Momentum
We are committed to operational excellence, product quality, and customer service. Our people are empowered to exercise their initiative, and are accountable for their results. We embrace change and encourage innovation, and seek continuous improvement by learning from our experiences.
Communication
We believe that open communication is essential to effective operations allowing employees and clients to participate in our decisions, not just be subject to them. Sound decisions come from sound information. We must have open, concise and timely communication with each other and with the clients.
Integrity
We are committed to the highest level of integrity in all of our relationships. We will always be guided by the highest standards of ethical business conduct, and by this simple principle: Do the right thing. Our business is built on long-lasting relationships, founded on trust. Our word is our bond; we stand behind our promises. We treat our employees, clients and partners with fairness, honesty and respect, just as we would want them to treat us.
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Small business owners are discovering that outsourcing your bookkeeping and accounts saves wages, overhead expenses and is a giant step in freeing up valuable time. For many owners, just the effort of hiring, training and managing a bookkeeper can take as much as 5 hours a week and if you're doing the books yourself the numbers are even worse.
- A single point of contact that understands your business and will speak to you with no jargon.
- Peace of mind that your books are up to date and can be inspected anytime.
- Your BAS lodged on time, every time - or we'll pay the late lodgement fee.
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Without Sam and her team's assistance at Accounts HQ I have no doubt that I would not be enjoying the successes of business ownership that I have so far achieved.
Adrian, Huntingdale Veterinary Clinic